Psychological First Aid (PFA) includes all of the following except:

• A. Triage for individuals exhibiting acute stress re-actions
• B. Providing practical assistance
• C. Listening to the individual
• D. Normalizing emotional reactions

Answer: (A)

Psychological First Aid focuses on immediate, non-medical psychosocial support to help people cope after a disaster. It emphasizes listening to the person to understand their needs, providing practical help to address immediate concerns like safety, shelter, food, and information, and normalizing emotional reactions so individuals don’t feel isolated or abnormal in their responses. Triage for acute stress reactions, on the other hand, is a medical/triage function aimed at prioritizing who needs urgent physical health care or specialized psychiatric treatment. That is outside the scope of PFA, which is about supportive, utility-focused help and connection to appropriate services rather than medical prioritization. So the element not included in Psychological First Aid is triage for acute stress reactions.